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Tag: conference calls

September 1, 2016February 10, 2017

TAC Tales #9: Left Hanging

When I was still a new engineer, a fellow customer support engineer (CSE) asked a favor of me. I’ll call him Andy. “I’m going on PTO, could you cover a case for me? I’ve filed a bug and while I’m gone there will be a conference call. Just jump on it and tell them that the […]

TAC TalesTagged cisco, conference calls, ddts, HTTS, TAC4 Comments on TAC Tales #9: Left Hanging

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